doorking 1838 manual

DoorKing 1838 Manual⁚ A Comprehensive Guide

This comprehensive guide provides a detailed overview of the DoorKing 1838 access controller, covering its features, installation, programming, troubleshooting, and technical specifications. The manual is intended for installers, technicians, and end users seeking to understand and utilize the full capabilities of this powerful access control system. It is designed to be a helpful resource for both new and experienced users, offering step-by-step instructions and clear explanations of each function.

Introduction

The DoorKing 1838 is a PC programmable multi-door access controller designed for a variety of applications, including residential, commercial, and industrial settings. It offers a robust and versatile solution for controlling access to multiple doors or gates, providing enhanced security and convenience. This manual serves as a comprehensive guide for installing, programming, and operating the DoorKing 1838 access controller. It provides detailed instructions, illustrations, and technical specifications to ensure proper installation and optimal performance.

The DoorKing 1838 is equipped with a range of features, including support for 26, 30, and 31-bit Wiegand card readers, a built-in keypad for local programming, and the ability to integrate with external systems via RS-232, TCP/IP, or telephone connections. The controller can be programmed to manage multiple doors or gates, with options for different access levels, time schedules, and event logging. Additionally, the DoorKing 1838 supports optional features such as voice communication, remote management, and data over IP.

This manual is intended for both installers and end users. Installers will find detailed instructions on wiring, connections, and system setup, while end users will learn how to program the access controller, manage users, and troubleshoot common issues. By thoroughly reviewing this manual, users can effectively utilize the DoorKing 1838 access controller to enhance security and streamline access control within their environment.

Key Features of the DoorKing 1838 Access Controller

The DoorKing 1838 Access Controller boasts a compelling set of features designed to enhance security and streamline access control for various environments. Key features include⁚

• Multi-Door Control⁚ The 1838 is capable of managing multiple doors or gates, making it ideal for larger properties or complex access control systems.
• Wiegand Compatibility⁚ It supports 26, 30, and 31-bit Wiegand card readers, ensuring compatibility with a wide range of existing security systems.
• PC Programmable⁚ The 1838 can be conveniently programmed using a PC, allowing for easy customization of access rules, time schedules, and user permissions.
• Built-in Keypad⁚ A built-in keypad provides local programming and control, allowing for on-site adjustments and troubleshooting.
• Voice Communication⁚ Optional voice communication features allow users to interact with the system via a built-in speaker and microphone.
• Remote Management⁚ The DoorKing 1838 supports remote management capabilities, enabling authorized users to monitor and control the system remotely.
• Data Over IP⁚ The controller offers optional data over IP functionality, enabling network-based access control and integration with other systems.
• Event Logging⁚ The 1838 keeps detailed records of system events, including access attempts, door openings, and system errors, providing valuable audit trails and security information.
• Tracker Expansion Boards⁚ The system can be expanded with tracker expansion boards for wireless communication and remote access control, providing flexibility for complex installations.

These features make the DoorKing 1838 a powerful and versatile access control solution that can be tailored to meet the specific needs of various environments. Its comprehensive capabilities provide enhanced security, streamlined access control, and valuable data management features.

Installation and Setup

Installing and setting up the DoorKing 1838 Access Controller involves several steps, ensuring a secure and functional system. The installation process typically includes the following⁚

1. Location Selection⁚ Choose a suitable location for the 1838, considering factors like proximity to power sources, phone lines, and the access points it will control. Ensure the chosen location is indoors or outdoors with a surface suitable for mounting.
2. Mounting⁚ Mount the 1838 access controller securely using the provided mounting hardware. Avoid drilling new holes in the enclosure for wire feeding and maintain a safe distance from high-voltage power wires to prevent interference.
3. Wiring⁚ Connect the necessary wiring components to the 1838, including power supply, phone lines, card readers, and door strikes. Refer to the detailed wiring diagrams provided in the manual to ensure proper connections and prevent potential issues.
4. Power Supply⁚ Connect the 1838 to a suitable power supply, ensuring the correct voltage and amperage requirements are met. Use UL-listed transformers for reliable operation.
5. Phone Line Connection⁚ Connect the 1838 to a phone line, either directly or through a dedicated phone line surge suppressor. The system supports direct phone line connection or optional data over IP for remote access.
6. Card Reader Installation⁚ Install and configure the Wiegand card readers, ensuring they are properly connected to the 1838 access controller. The system supports 26, 30, and 31-bit Wiegand card readers for compatibility with various security systems.
7. Door Strike Connection⁚ Connect the door strikes to the 1838, ensuring they are properly wired and configured to activate the doors or gates according to programmed access permissions. The 1838 supports various types of door strikes, including electric strikes and magnetic locks.
8. Initial Programming⁚ Perform the initial programming of the 1838 using the built-in keypad or a PC connection. This includes setting up user codes, access permissions, time schedules, and other system parameters.
9. Testing⁚ Thoroughly test the installed system to ensure all components are functioning correctly. This includes verifying card reader functionality, door strike activation, and communication with remote stations.

Following these steps carefully will ensure a successful installation and setup of the DoorKing 1838 Access Controller, allowing for secure and reliable access control in your environment.

Wiring and Connections

The DoorKing 1838 access controller requires a careful and precise wiring setup for proper operation. The system utilizes various wiring components, including power supply, phone lines, card readers, door strikes, and optional remote call stations. Here’s a detailed look at the wiring and connection process⁚

1. Power Supply⁚ The 1838 requires a 12VDC power supply, typically provided by a UL-listed transformer. Connect the transformer’s output to the power terminals on the 1838 access controller. Ensure the power supply meets the system’s voltage and amperage requirements for reliable operation.
2. Phone Line Connection⁚ The 1838 supports both direct phone line connection and optional data over IP for remote access. For direct phone line connection, connect the phone line to the designated terminals on the 1838. Consider using a phone line surge suppressor to protect the system from potential voltage fluctuations.
3. Card Reader Wiring⁚ Connect the Wiegand card readers to the 1838 access controller using a dedicated wiring cable. The 1838 supports 26, 30, and 31-bit Wiegand card readers. Refer to the wiring diagrams in the manual to ensure proper connections to the data terminals. Ensure the card reader wiring is shielded to minimize electromagnetic interference.
4. Door Strike Wiring⁚ Connect the door strikes to the 1838’s relay terminals. The 1838 supports various types of door strikes, including electric strikes and magnetic locks. Refer to the manual for specific wiring instructions for each type of door strike, ensuring proper connections for activation and deactivation.
5. Remote Call Station Wiring⁚ The 1838 can support optional remote call stations for enhanced communication and access control. Connect the remote call stations to the 1838 using dedicated wiring cables. Refer to the wiring diagrams in the manual for proper connections to the designated terminals, including audio and data connections.

After completing the wiring, carefully verify all connections to ensure accuracy and functionality. Properly grounded wiring is essential to prevent electrical shock and ensure reliable operation. Consult the manual for detailed wiring diagrams and instructions for each component.

Programming the 1838 Access Controller

Programming the DoorKing 1838 access controller is essential to customize its functionality and tailor it to your specific security needs. The 1838 offers a comprehensive range of programming options, allowing you to configure various settings, such as user access levels, time schedules, and system behavior. Here’s a guide to programming the 1838 access controller⁚

1. Using the 1838 Keypad⁚ The 1838 access controller comes with a built-in keypad that provides access to basic programming options. You can use the keypad to configure settings like relay strike time, talk time, tone open numbers, and switch input relay activation. The keypad is designed for straightforward programming, offering a user-friendly interface for basic system adjustments.
2. Remote Programming via PC⁚ The 1838 supports remote programming through a PC connection. You can use the DoorKing REMOTE ACCOUNT MANAGER software, downloadable from their website, to access advanced programming features. Remote programming allows you to configure various settings, including user access levels, time schedules, door control, and system alarms, from a remote location. The software provides a graphical interface for intuitive programming and management of the 1838 system.
3. Programming User Access⁚ The 1838 enables you to create and manage user access codes and card credentials. You can assign different access levels to users, specifying which doors they can access and during what times. The system supports various card technologies, including Wiegand cards, Prox cards, and other compatible card formats. You can also program time schedules for each user, restricting access to specific periods.
4. System Configuration⁚ The 1838 allows you to configure various system settings, including phone numbers, directory code length, and data transmission options. You can program the system to use a specific phone line for communication and set the directory code length for user access. The system also offers options for data transmission over IP, allowing remote access and management through the internet.

Before programming the 1838, carefully review the manual for specific programming procedures and instructions. Always back up your existing programming data before making any changes to the system. If you encounter any difficulties, consult the manual or contact DoorKing technical support for assistance.

Troubleshooting and Maintenance

Troubleshooting and maintenance are crucial aspects of ensuring the smooth operation and longevity of your DoorKing 1838 access control system. This section provides guidance on identifying and resolving common issues, as well as maintaining the system for optimal performance. Here are some key steps to follow⁚

1. Check for Power⁚ Ensure that the 1838 access controller is receiving power. Verify that the power supply is connected and functioning correctly. Check the fuses and circuit breakers to rule out power outages or circuit issues.
2. Verify Connections⁚ Inspect all connections to the 1838, including the power supply, telephone line, and external devices like card readers, door strikes, and remote call stations. Ensure that all connections are secure and free from corrosion or damage.
3. Test Card Readers⁚ If you are experiencing card reader issues, test the readers with known working cards. Check the card reader programming to ensure it is compatible with the 1838 system. If the card reader is faulty, replace it with a new one.
4. Check System Logs⁚ The 1838 system logs events and errors. Review the logs to identify any patterns or recurring issues. The logs can provide valuable insights into potential problems and help pinpoint the source of the issue.
5. Reset the System⁚ If you encounter persistent problems, consider resetting the 1838 system to its factory defaults. This will clear any programming errors or system conflicts. However, resetting the system will erase all existing user data and settings, so back up your programming data before proceeding.

Regular maintenance is essential for maintaining the 1838 access control system. Clean the system regularly, removing dust and debris from the enclosure and internal components. Check the connections periodically, ensuring they are secure and free from corrosion. If you notice any signs of damage or malfunction, contact DoorKing technical support for assistance.

Compatibility and Supported Devices

The DoorKing 1838 access controller is designed to be compatible with a wide range of devices and systems, allowing for flexible integration into various security and access control applications. This section provides information on the compatibility and supported devices for the 1838 access controller.

The 1838 supports 26, 30, and 31-bit Wiegand card readers, enabling integration with a variety of card technologies. It can work with both HID and DK Prox card readers. The 1838 also supports the use of Tracker Expansion boards, which allow for the expansion of the system to include multiple remote entry points. These boards can be hardwired or communicate wirelessly using 900 MHz technology.

The 1838 offers flexible communication options, including RS-232 direct connection to a PC for programming and data transfer. It also supports DoorKing’s IM Server modem connection and VoIP Internet connection for remote access and data transfer. The 1838 can be integrated with DoorKing’s Data over IP solution for seamless communication over the internet.

To ensure compatibility with other systems and devices, it is important to consult the DoorKing documentation and specifications for the 1838 access controller and any additional components or integrations. DoorKing provides technical support and resources to assist with device selection and compatibility issues. This ensures that you choose the right devices and systems for your specific requirements and create a seamless and functional access control solution.